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Introduction The study of social processes has witnessed tremendous developments over the decades. Researchers, especially from the fields of sociology and Psychology, continue to present findings and evidence on the dynamics of different social phenomena (Julian, et al. 1995). Among the social phenomena that have been probed extensively include interpersonal…

CHAPTER 1: INTRODUCTION 1.0 Background information and introduction to the problem Outsourcing can be defined as contracting out some routine organizational functions that companies do not do well in them to other outside companies that specialize in such functions (Amiti, 2004). The strategy behind outsourcing is to hire out the…